National Restaurant Association Finds Customers Crave Tableside Technology
As consumer technology adoption grows, restaurants are trying to figure if and how they should integrate it into their operations. From payment products that aim to boost check averages, to services that increase user engagement, it can be difficult for companies to know which platforms to use. One major challenge that both tech companies and restaurants face is that customers have been slow to embrace restaurant technologies. But new research from the National Restaurant Association NRA, released at the Restaurant Innovation Summit, finds that the majority of consumers have utilized tech-based dining, and an even higher percentage is interested in such options, if their favorite eateries provide them.
via Food+Tech Connect.